Revamping OrderIT UI

Objective

We’ve taken on a simple but meaningful mission: to redesign and revamp the UI of the current OrderIT app, our B2B sales order booking app. The goal is to give it a fresh, modern, and intuitive interface that aligns with current design standards and rising user expectations.

The current version, while functional, feels outdated and lacks the visual appeal needed for smooth daily usage. For sales reps on the move, every tap matters—so we’re reimagining OrderIT to support their speed, clarity, and focus.

Empathy First: Designing with the User in Mind

OrderIT isn’t just an app—it’s a daily companion for our sales teams, especially those working in fast-paced, high-pressure field environments. They rely on it to book, manage, and track orders—often during busy schedules or tight client visits.

But today, the app feels clunky, uninspired, and sometimes inefficient. That friction can lead to slower adoption or decreased productivity. This redesign isn’t just about making it “look nice”—it’s about making their day smoother, actions faster, and experience more reliable.

Who Are We Designing For?

• B2B field sales representatives

These users are responsible for booking new orders, looking up customers, tracking order statuses, and accessing critical product or pricing information.

What Do They Need?

• A clean, clutter-free, modern UI

• Easy navigation with reduced friction

• Smarter workflows that help them get things done faster

Our Roadmap to Better UX

1. Audit the Current Design

We started by reviewing the current version of OrderIT to identify usability issues, broken visual hierarchies, inconsistent design patterns, and flow bottlenecks.

2. Define Visual Language

We established a modern visual system with:

• Clean typography

• A consistent color palette

• Meaningful iconography

• Familiar yet modern UI patterns

3. Re-map Key User Flows

Core workflows like Create Order, Customer Lookup, and Item Search were restructured for clarity and minimal cognitive load.

4. Prototype and Validate

We created two UI variants of selected screens to test ideas and visual directions. These prototypes are currently helping us gather feedback from internal users and stakeholders.

Innovate, Not Just Improve

We’re pushing beyond surface-level changes. Some ideas we’re exploring:

• Predictive inputs for item or customer selection

• Smarter order status visualizations

• Making repetitive tasks one-tap actions

• A more insightful dashboard, not just a list of orders

A Quick Note on the Process

This is Phase One, and it’s more of an experimental redesign sprint. We’re not rushing into development just yet. Instead, we’re using this time to test possibilities, challenge assumptions, and understand what might work better.

In the short term, we’ll likely fix and improve the current design to move faster—while keeping the long-term redesign vision alive in the background.

Wrapping Up

Design isn’t just about visuals—it’s about empathy, problem-solving, and creating tools that fit seamlessly into real workflows. The redesigned OrderIT is being built with that spirit: modern, thoughtful, and user-first.We’re excited about where this is going, and more importantly, how it’ll help our sales teams focus on what they do best: closing deals, not fighting screens.